Privacy Policy

Last updated: 2 October 2026

This policy explains how Abele Health and The Foot Health Practice handle information when you visit this website, contact us, or book an appointment. We are based in England and handle personal information in accordance with applicable UK data protection law.

Who is responsible for your information?

Abele Health and The Foot Health Practice are responsible for personal information we receive about enquiries, appointments and care. To contact us about privacy, email Foothealthpractice@abelehealth.co.uk.

Information collected through this website

This website does not have an account system, contact form, or newsletter sign-up, and it does not store booking details in its own database. If you select an email link, your device opens your email application; information you choose to send is then handled by your email provider and received by us.

Like most websites, the service hosting this site may process basic technical information in server logs to deliver and protect the site. This can include your IP address, the pages or files requested, the date and time of a request, and browser or device information. We do not use this site to run our own analytics or advertising tracking.

Online bookings and Cliniko

The appointment booking calendar embedded on this website is provided by Cliniko. When the calendar loads, your browser connects to Cliniko. If you use it to request or manage an appointment, the information you enter is sent to Cliniko and made available to our practice so we can arrange and provide care. This may include contact, appointment and health-related information that you choose or need to provide.

We use booking information to manage appointments, communicate with you and provide care, and retain relevant records for as long as required for care, legal and professional obligations. Cliniko supplies the booking platform and processes information under its own terms. Read Cliniko's Privacy Policy and Cookie Policy for details about its handling of information and cookies. For information held by our practice, contact us using the email above.

Cookies and external services

We do not knowingly use this website to set our own analytics or advertising cookies. The embedded Cliniko calendar and resources used to display fonts or animations are supplied by third parties and may make requests to their services or use their own cookies or similar technologies. Their privacy and cookie practices are governed by their own policies. You can manage cookies through your browser settings; blocking them may affect third-party features such as online booking.

Links to Facebook and Instagram take you to those services. If you follow a link, the provider may receive technical information from your browser and process information according to its own privacy policy.

Your choices and rights

Depending on the circumstances, you may have rights to request access to, correction or deletion of your personal information, to object to or restrict some processing, or to receive a copy of information you provided. Some clinical records must be retained to meet legal or professional duties. To make a request, email Foothealthpractice@abelehealth.co.uk. We may need to confirm your identity before responding.

You can also raise a concern with the UK Information Commissioner's Office at ico.org.uk/make-a-complaint.

Changes to this policy

We may update this policy when our website or information handling changes. The latest version and update date will be shown on this page.